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Post by DAVID user on Jul 24, 2020 12:31:05 GMT -5
Why can't upload my gene list and it always stucks in 0% or 20% even after a long time?  |
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Post by DAVID user on Jul 24, 2020 12:31:15 GMT -5
I am facing the same issue. For the last couple of days, it's not uploading the list. And even if uploads the list, showing no results.
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Post by DAVID user on Jul 24, 2020 12:31:26 GMT -5
I report the same problem. If you go back in "Start analysis" your list gene is uploaded but it's impossible to export your analysis, the icon is not displayed.
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Post by DAVID user on Jul 24, 2020 12:32:02 GMT -5
Same here. Cant upload anything to DAVID!
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Post by DAVID user on Jul 24, 2020 12:32:24 GMT -5
I am facing the same problem, if you go to shorcut to DAVID tools you can find your results, but as you said you cannot download it because the icon is nor displayed. Is someone else facing the same problem?
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Post by DAVID user on Jul 24, 2020 12:32:35 GMT -5
Thank you all for contacting us about the issue and we apologize for the inconvenience. We believe that the server's resources were overwhelmed, so we are restarting DAVID in an attempt to clear it up. I'll post again once DAVID is back online.
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Post by DAVID user on Jul 24, 2020 12:32:47 GMT -5
DAVID is back up and seems to be functioning well based on limited testing. Please try your lists again. If you experience similar issues, it would help us if you could email us your list to the email contact on david.ncifcrf.gov/content.jsp?file=Contact.htmlRegards, Brad |
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Post by Biswajit on Jul 26, 2020 10:12:11 GMT -5
Hello,
I would like to point out that probably, the issue is not resolved. After uploading the list when I am performing Functional Annotation, I am not getting any results. After clicking the chart, one window pops up, that's normal; but there are '0' outputs. Now, I am giving a list of 769 genes, and there's nor functional correlation, is kind of hard to believe. Every Chart is empty. GAD_DISEASES, OMIM_DISEASES,KEGG_PATHWAY, everything is empty.
I have done similar kind of studies before, and never got such results. Please help. I am trying DAVID for last couple of months, and I don't want to move to other services.
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Post by Manpreet on Nov 6, 2020 1:39:12 GMT -5
Same here , i can't able to upload any list to DAVID. Kindly please suggest.
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Post by Julia on Nov 8, 2020 17:47:06 GMT -5
If you keep experiencing the problem you can contact DAVID team via email:
weizhong.chang@nih.gov
bsherman@mail.nih.gov
xiaoli.jiao@nih.gov
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Post by Roberto on Nov 11, 2021 8:19:37 GMT -5
Hello,
Same problem for me yesterday and today. I have an about 11500 gene list of ENSEMBL GENE IDs. Tried to upload it as a background both through copy&paste or as a csv file but in both case the upload stucks at 20% (tried many times, always same issue).
Can you please suggest me how to solve?
Thanks!
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Brad
DAVID Bioinformatics Team
Posts: 60
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Post by Brad on Nov 11, 2021 8:34:47 GMT -5
Hello Roberto,
Please upload a gene list before uploading a background list. This may even be one of the demo lists.
Regards, Brad
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Post by Roberto on Nov 11, 2021 9:03:00 GMT -5
Hi Brad,
Just tried, it works.
Thank you very much for the help!
Best,
Roberto
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