jo
New Member
Posts: 1
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Post by jo on Jul 7, 2021 8:28:23 GMT -5
Hello,
I clustered my list of proteins successfully and saved the 2D view of my clusters. This worked well for 8/9 clusters but I keep getting a blank page for one of them.
I tried running the 4 genes of that cluster (AT1G51690 AT1G79990 AT3G52190 AT3G15980) separately and faced the same issue. I also get the same blank page after clearing my cache and trying it on three different devices with different browsers and OS without luck. Clicking on 'download file' works fine and I get the text, but I would like to have that nice green/black 2D view.
Can someone help me to get the 2D view of these genes and / or maybe post a screenshot? I used TAIR_ID as identifier and the gene functional classification tool.
Thanks, Johanna
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Post by Julie on Jul 12, 2021 15:49:34 GMT -5
if you continue experiencing this issue you may contact DAVID team for help.
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Brad
DAVID Bioinformatics Team
Posts: 60
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Post by Brad on Jul 29, 2021 7:38:12 GMT -5
Hello Johanna,
Thank you for reporting the issue. It seems that one of the gene names had an odd character that caused some issues for the rendering of the 2D view. We have added logic to handle this case and you should now be able to see the figure. Regards, Brad
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