Post by DAVID user on Jul 22, 2020 10:21:24 GMT -5
When I upload my background list DAVID crashes.
I have a gene ID background list (~26,800 genes) that I am looking to upload for an RNAseq analysis. Previously this has worked without a problem, but now the progress bar at the top is stuck at 20% and the list does not appear. I have tried entering into the text box as well as uploading as a text file, as well as using different browsers, different computers, etc.
Do you have any suggestions as to how I can get this list to upload?
Post by DAVID user on Jul 22, 2020 10:22:10 GMT -5
Thanks Jess. Lists of that size can take a few minutes to upload but should go through in a reasonable amount of time. We have noticed that DAVID has had some additional traffic recently which could be affecting things. Would you mind emailing us the list so that we can test it on our side?
Please be sure that you have uploaded a gene list before uploading a background. This can even be one of the demo lists. If you still have issues, please contact us with your list, id type (if known) and species.